Orders sent outside the UK (this now includes the EU) may be subject to import duties and/or tax and processing fees. We have no control over these costs and are unable to estimate these extra charges at checkout as amounts vary depending on the country of destination, the value of the order and the local delivery partner. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for paying any tax levied by their country's custom office.
All of our prints are sold unframed. They are carefully rolled and wrapped in tissue paper and delivered in a wide 10cm cardboard postal tube.
We are a small artist run studio and aim to ship twice a week meaning all purchases will be dispatched within 4 days of placing an order. A dispatch email will be sent as soon as your order leaves our studio. For UK deliveries, please allow 3-5 days. For international deliveries, please allow 5-10 days for Europe and 10-15 days for the Rest of the World. However in these unprecedented times delivery can sometimes take a little longer.
If you need your purchase within a certain timeframe - please do get in touch with us at firstname.lastname@example.org and we will endeavour to help.
We love to know that our artwork might be given as a gift! Please do email us at email@example.com with your order number and details of who the lucky recipient is and what you would like to say and we will happily include a gift note with your purchase.
We of course hope that you love your purchase, but if you do wish to return your item(s) you can do so within 14 days of receiving your purchase. It must be in the original condition and packaging. Please note that you would be responsible for the costs of returning the item(s). Once received we will offer a full refund.
If in the disappointing and unlikely event that your purchase arrives damaged or defective, you can return it for a refund or replacement within 30 days of receiving your item(s). It must be in the original packaging. Once received we will send a replacement or refund for the full amount including delivery cost.
Please email firstname.lastname@example.org for full returns address
We accept all major credit and debit cards. You will be given a choice at checkout of paying by card, Apple Pay or PayPal. We accept international payments.
All transactions are processed in GBP sterling. If you are buying from outside the UK your international card provider or bank will determine the exchange rate used for converting GBP into your local currency.
All transactions are encrypted by SSL and are processed securely. Our site has achieved PCI Compliance which means we have met payment card security standards set by major credit card issuers to protect personal information.