Shipping
SHIPPING INFO - UNFRAMED PRINTS
UK - STANDARD DELIVERY £4.95 - dispatches within 3-5 working days
UK - STANDARD DELIVERY FOR SINGLE GREETINGS CARD £1.65 - dispatches within 3-5 working days
UK - EXPRESS DELIVERY £6.95 - dispatches within 2 working days
Europe - £15.00 - dispatches within 3-5 working days
Rest of the World - £18.00 - dispatches within 3-5 working days
All of our prints are sold unframed and shipped on a tracked service via Royal Mail. They are carefully rolled and wrapped in tissue paper and delivered in a wide, sturdy cardboard postal tube. Prints smaller than A3 are sent in strong cardboard envelopes.
We are a small artist run studio and aim to ship twice a week. A dispatch email will be sent as soon as your order leaves our studio. For UK deliveries, please allow 3-5 days. For international deliveries, please allow 5-10 days for Europe and 10-15 days for the Rest of the World. However, delivery can sometimes take a little longer.
If you need your purchase within a certain timeframe - please do get in touch with us at shout@tinyriot.co and we will endeavour to help.
Please Note: Shipping costs for other products and framed prints will be calculated at checkout
INTERNATIONAL ORDERS
Please allow 5-10 days for Europe and 10-15 days for the Rest of the World. However delivery can sometimes take a little longer.
IMPORTANT INFORMATION REGARDING INTERNATIONAL DELIVERIES:
Orders sent outside the UK (this now includes the EU) may be subject to import duties and/or tax and processing fees. We have no control over these costs and are unable to estimate these extra charges at checkout as amounts vary depending on the country of destination, the value of the order and the local delivery partner. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for paying any tax levied by their country's custom office.
REFUND POLICY
Returns within UK
We of course hope that you love your purchase, but if you do wish to return your item(s) you can do so within 14 days of receiving your purchase. It must be in the original condition and packaging. Once received we will offer a full refund.
Our frames are made to order and therefore we cannot offer refunds on any framed purchases.
If in the disappointing and unlikely event that your purchase arrives damaged or defective, you can return it for a refund or replacement within 30 days of receiving your item(s). It must be in the original packaging. We may ask for images of the damaged product and/or packaging. Once received we will send a replacement or refund for the full amount including delivery cost.
Please email shout@tinyriot.co for a returns shipping label.
International Returns
Please note, we are unable to supply returns labels for overseas orders. If you’re returning an order from outside of the UK, you are entitled to a full refund of your item(s) minus the original postage fee, if the item is returned in its original packaging and is in a saleable condition, within 30 days of receipt. The customer is responsible for the shipping (and any related costs) of the return back to the UK. Please ensure you retain your proof of posting, as we cannot be held responsible for items that get lost or damaged in transit. The returns address is included on the original postage label.
Our frames are made to order and therefore we cannot offer refunds on any framed purchases.
FRAMING
Tiny Riot prints are standard sizes, therefore an off the shelf frame is easy to find. We like the brand Nielson for something simple and elegant. Nielson frames can be purchased from John Lewis and Amazon. Ikea along with John Lewis own brand have some pretty good off the shelf options too.
To elevate your print, extend its longevity and for a ready-to-hang gift to yourself or someone special, then why not opt to have your artwork professionally framed. Simply add to cart when you purchase your print.
Each frame is meticulously handmade with love in the UK by the incredibly talented folks at North London Framers.
Choose from Oak , Black or White frames, artfully crafted from premium solid wood mouldings with a beautiful grain finish. We use high-quality and shatterproof acrylic glazing (perspex) and a window mount which holds the artwork in place whilst drawing attention to your selected print.
Our frames are equipped with polycord and D-rings for easy hanging.
Whilst we will endeavour to get your order to you as soon as possible, please allow 7-10 days for your framed print to be shipped from the studio as each one is made to order. We will provide tracking details once your order leaves the studio.
We take the utmost care and use custom-made packaging to ensure your print arrives safely. However, if in the unlikely event your order arrives damaged, we ask that you inform us and take clear photos no later than 24 hours after receiving your framed artwork.
Framed artwork is shipped to the UK and internationally from London, UK. Shipping costs for framed prints will be calculated at checkout.
Please note:
Stated size will increase with mount and frame
As each frame is handmade to order, an order cannot be cancelled or changed 24 hours after it is placed
Please do get in touch with us at shout@tinyriot.co if you have any questions regarding framing or wish to enquire about a bespoke frame.
TRADE
If you’re interested in stocking Tiny Riot prints, please do get in touch with us at shout@tinyriot.co for our wholesale price list and T&Cs
Can't find what you're looking for?
If you can't find an answer to your question in the FAQs, don't hesitate to get in touch with us. Use our contact page to ask us anything Tiny Riot!